At Ameza, we make it simple and affordable to enjoy a cleaner, more comfortable home. With a range of flexible services designed to suit your lifestyle, hiring a professional cleaner has never been easier. Here are just a few benefits you’ll enjoy when you choose our trusted home cleaning agency.
Time is one of your most valuable assets. Hiring a professional cleaner doesn’t just give you a sparkling home—it frees up your schedule so you can spend more time with family, attend important events, or focus on your work. With Ameza, it’s a simple, worthwhile investment in your lifestyle and peace of mind.
Choosing a cleaning agency means you don’t have to worry about screening, vetting, or managing cleaners on your own. At Ameza, we take care of all the essentials—security checks, training, and insurance—so you can enjoy a trusted and hassle-free service, every time.
Booking through Ameza offers several key advantages:
✔ All cleaners are police-checked and carefully screened
✔ Fully insured for public liability and personal accident
✔ Trained with proper onboarding and orientation
✔ We provide replacements or fill-ins if your cleaner is unavailable
✔ You tell us what you need—we take care of the rest
Choosing an agency like Ameza means more support, reliability, and flexibility with none of the guesswork.
The right cleaner depends on your needs—whether it’s basic home cleaning, ironing, or more tailored support. At Ameza, we help match you with the most suitable cleaner based on your specific requirements, ensuring a seamless fit for your home and routine.
Not at all. In today’s fast-paced world, it’s perfectly okay to ask for help. Many people juggle careers, family, and personal commitments—and cleaning often takes a back seat. Hiring a reliable cleaner isn’t a luxury, it’s a smart way to reclaim time, reduce stress, and bring balance back to your life. Let Ameza lend a hand, so you can focus on what matters most.
We understand that choosing the right cleaner can feel overwhelming—especially if it’s your first time. That’s why we’ve made the process simple, flexible, and stress-free. At Ameza, there are no lock-in contracts and no guesswork—just straightforward answers to help you feel confident in your decision.
From deciding how many hours you’ll need to understanding what’s included in the service, we’ve covered the most common questions to make things easier for you. Explore the helpful links below and start your cleaning journey with peace of mind.
No contracts are required. Our cleaning services are flexible and commitment-free—you can book as needed, without being locked into long-term agreements.
Cleaners registered with Ameza are covered under Personal Accident Insurance for on-the-job incidents. However, we also recommend that clients consider Domestic Workers Compensation Insurance for added peace of mind.
Yes. You can receive an estimate either over the phone or in person. If you have a specific budget or need a time estimate for your tasks, simply discuss the details with your cleaner beforehand.
Absolutely! We offer trial cleans so you can experience our service before making a long-term decision. We want you to feel confident and comfortable with your cleaner and the service provided.
It’s natural to feel hesitant when inviting someone into your home. That’s why we ensure our cleaners are approachable, professional, and well-prepared. We focus on making the process smooth and reassuring from the first interaction.
Yes, we encourage it! Every home is unique, so meeting your cleaner beforehand allows you to discuss priorities, cleaning products, sensitive items, and areas that need special care. This ensures everything is clear before the first clean.
While it’s not necessary to clean before your cleaner arrives, a quick tidy-up can help them focus on the actual cleaning tasks—maximizing their time and your results.
Clear communication is key. Whether it’s preferences, priorities, or feedback, we encourage open dialogue between you and your cleaner to make sure expectations are met.
We offer flexible scheduling. You can arrange a day and time that suits you best by contacting our support team or working directly with your cleaner.
The time needed depends on the size of your home, the level of detail required, and the specific tasks. We recommend walking through your needs room by room with your cleaner to agree on priorities and determine the time required to get the best results within your budget.
If it’s your first time hiring a cleaning service, it’s normal to have a few questions. Should you provide the cleaning supplies? What about pets? Don’t worry—we’ve made the process simple and stress-free.
At Ameza, we want your experience to be smooth and efficient from the moment your cleaner arrives. This section covers everything you need to know to prepare for your service, so both you and your cleaner are on the same page.
Explore the FAQs below to make the most of your cleaning appointment.
From deciding how many hours you’ll need to understanding what’s included in the service, we’ve covered the most common questions to make things easier for you. Explore the helpful links below and start your cleaning journey with peace of mind.
Yes, many of our clients choose to provide their cleaner with a key for convenience, especially if they won’t be home during the service. Thanks to our thorough screening and recruitment process, you can feel confident doing so.
For regular cleaning services, we recommend using your own products and equipment so you know exactly what’s being used in your home. However, if preferred, the cleaner can bring their own supplies for a small additional fee. For one-off cleans like end-of-lease or spring cleans, all equipment and products are included.
Not at all. While you’re welcome to stay home, many clients prefer to step out and return to a sparkling clean house. We do suggest meeting your cleaner initially to walk through your expectations, explain how to use any equipment, and discuss priorities. If you won’t be home, just arrange access ahead of time with your cleaner.
Yes—your pet’s comfort is important to us too! Simply let your cleaner know about any pets in the home, and together you can decide what’s best for both the cleaner and your furry friend during the visit.
Ameza is a proud Australian-based cleaning service committed to helping busy individuals and families maintain clean, comfortable homes. We connect you with reliable, trustworthy cleaners who take pride in their work. Our process is simple, efficient, and focused on matching you with the right person for your household needs—so you can enjoy more time and less stress.
Ameza is a trusted home cleaning service based in Australia, dedicated to matching reliable, professional cleaners with individuals and families who need help maintaining their homes. Since our beginning, we’ve grown to serve homes across major cities and regions by building a team of passionate cleaners who genuinely enjoy their work and are committed to high standards.
We believe in supporting our cleaners with a flexible, rewarding environment and ongoing training—because they’re the heart of what we do.
Ameza was founded to fill a clear need for a cleaning service that gets it right—from first contact to final results. We set out to create a process that’s easy, transparent, and thorough. Every cleaner we match is carefully screened, trained, and selected for their passion and pride in delivering great results.
We believe in supporting our cleaners with a flexible, rewarding environment and ongoing training—because they’re the heart of what we do.
Home cleaning isn’t one-size-fits-all. Each home has unique needs, and each client has different expectations. That’s why we focus on professionalism, consistency, and clear communication. We maintain high training standards and ensure both clients and cleaners have the support they need for a seamless, high-quality experience.
At Ameza, we take the work out of housework. With years of experience behind us, we know how to pair the right cleaner with your specific needs. From your first inquiry to ongoing service, we handle it all—so you can enjoy more free time and less stress.
We’re always happy to answer your questions. Whether you’re looking for service details or insight into how we work, we’re here to help with honest, clear communication. Get in touch anytime to learn more about our mission and how we can help keep your home clean and comfortable.
At Ameza, your peace of mind is our priority. That’s why we carefully select and train each cleaner through a thorough recruitment process designed to ensure quality, trust, and professionalism. Whether you need a regular home clean or a one-off deep clean, you can count on us to match you with the right person for the job. With Ameza, you’re in safe, reliable hands.
We understand the importance of trust when inviting someone into your home. Every Ameza cleaner undergoes a rigorous recruitment process including police checks, reference and work history verification, and full insurance coverage. Your peace of mind is our priority.
We go the extra mile to ensure only the best join our team. After an initial phone screening, shortlisted applicants are interviewed in person. We verify IDs, conduct police and background checks, and assess work history. Successful candidates attend a comprehensive orientation where they are trained in our cleaning standards and practices.
Our cleaners go through thorough face-to-face interviews and background checks. Even those with prior experience receive in-depth training to ensure consistency. Each cleaner is supported by our local coordinators and trained in product knowledge, equipment use, and surface care to meet Ameza’s high standards.
Yes. All Ameza cleaners are required to provide a valid police clearance before starting work, ensuring your home is in safe and responsible hands.
Our cleaners are trained to provide a wide range of services—from general home cleaning to one-time deep cleans like end-of-lease or move-in cleaning. Whatever your changing needs, we offer flexible solutions to suit your lifestyle.
Absolutely. If you’re not satisfied for any reason, just contact us and we’ll discreetly arrange a replacement cleaner who better suits your preferences.
In some cases, we may send a team to complete the job more efficiently. Please note: pricing is based on the total combined hours worked. For example:
2 cleaners for 3 hours = 6 total hours
2 cleaners for 4 hours = 8 total hours
You’ll be informed in advance and a clear quote will be provided before the job begins.
Using our simple booking form you can have your clean booked in under 60 seconds.
If you have any questions, feel free to call our customer service team.
Enquiries Monday – Friday
8:00 AM – 6:00 PM
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.
A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.